A Global FMCG multinational company has an immediate requirement for a ServiceNow IRM Techno-Functional SME.
What’s Your Role?
- Possess in-depth expertise in ServiceNow IRM (Policy & Compliance, Risk Management, Audit Management, Manual Control Performance, Reporting etc.) low complexity coding, configuration, customization, and administration.
- Design and implement workflows, business rules, UI pages, and other customizations to optimize user experience and automate processes.
- Integrate ServiceNow IRM with diverse systems and applications to streamline data flow and reporting.
- Provide technical support and troubleshooting to users and internal teams.
- Possess a comprehensive understanding of risk management, compliance, and audit management principles and best practices.
- Analyze business needs and translate them into effective ServiceNow IRM solutions, ensuring alignment with organizational goals.
- Guide and advise stakeholders on maximizing the potential of ServiceNow IRM functionalities.
- Create and maintain comprehensive knowledge base articles and training materials to build user competency.
What Can You Expect?
- Communicate complex technical concepts clearly and concisely to both technical and non-technical audiences.
- Foster strong collaboration across business units to ensure successful ServiceNow IRM adoption and implementation.
- Develop and maintain positive relationships with ServiceNow vendors and partners to leverage their expertise. You will have the opportunity to work on problem spaces, including but not limited to Search and recommendations, Personalization, Pricing Optimization, Operations Optimization in fulfilment and Distribution, Forecasting, and Computer Vision.
- We also dedicate ourselves to self-learning and personal development.
CIS-IRM (Certified ServiceNow IRM Specialist) must.
Other relevant ServiceNow certifications (CIS-ITSM, CIS-APP, etc.) a plus.
- Strong analytical and problem-solving skills.
- Excellent communication, collaboration, and interpersonal skills.
- Ability to work independently and manage multiple priorities effectively.
- Proven experience in project management and stakeholder engagement.
- Passion for continuous learning and staying up to date with ServiceNow advancements.
10+ years of experience in ServiceNow implementation and administration, with a strong focus on IRM modules.
Demonstrable experience in risk management, compliance, or audit management processes.
What Can You Do?
- Understand complex business problems and prototype solutions with minimal support.
- Applying, modifying, and designing algorithms and mathematical models to tackle business problems on top of big data architectures (Hadoop; Spark) is a core component of the role.
Remote working: Yes
Minimum Req: We are seeking a talented and passionate ServiceNow IRM Techno-Functional SME to join our team and revolutionize our risk management and compliance operations. As a key player in our ServiceNow IRM implementation and utilization, SME will blend technical expertise with deep knowledge of risk management practices to bridge the gap between technology and business, driving efficient and effective processes.